ServiceNow
The ServiceNow platform provides the infrastructure needed to perform data collection, storage, as well as application development all on a single platform. ServiceNow also deploys a defined scope of work for managing service requests.
In this course you will learn the key fundamentals and how to deploy ServiceNow products into customer environments, whether you are a new consultant starting your career or a seasoned profession looking to deepen your expertise and differentiate yourself from the competition. This course also includes the management and maintenance of the Platform. Discover the most essential elements of managing and maintaining the ServiceNow Platform.
Learning Objectives
This course is intended for students with non-technical backgrounds to learn the following:
- Understand the key concepts and terms of ServiceNow
- Understand the navigation and basic configurations for processes
- Understand Basic IT Service Management principles
- Manage the Administrative activities in ServiceNow
- Import data for building and creating dynamic dashboards
Intended Audience
- Individuals who want to gain an understanding of ServiceNow
- Individuals with a desire to gain knowledge of implementing best practices for ServiceNow
See Upcoming Course Schedule
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