Cloud Support Specialist (6 Week Program) – Summer 2024 Enrollment
*6 Week Program (Career Track)
Includes Instructor-Led I
Introductory Courseware
1:1 Professional Career Development
IT Service Delivery Certification (1)
Course eBooks
This course is intended for students with non-technical backgrounds to learn the following:
• Understand the primary key components of enterprise IT systems
• Manage user profiles, groups, and user licensing
• Understand continuous improvements/efficiencies to software or business processes
• Gather requirements and design solutions and resolve critical / complex issues
• Analyze and work on real-world support system simulations
• Understand best practices, rights management, security protocols, and more
*This does not include the full Engineering or Architect training for Azure, Office 365, Salesforce, Google GCP, AWS, or Dynamics 365 but it will include support for Cloud Applications.